Amazon Says Employees Are Being Paid To Listen To Your Conversations Recorded With Alexa

April 11, 2019

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Amazon recently admitted in a report with Bloomberg that thousands of employees are listening to consumer conversations. The purpose of this is apparently to help eliminate gaps in Alexa's understanding of human speech & better respond to commands.

 

While we have all been weary that our tech products are listening to us at all times, Amazon wants to assure customers that only a very small amount of conversations are being analyzed and are exclusively used for improving the customer experience.

Amazon also is able to see the first names & Amazon numbers of those who's conversations are being recorded.

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